Café Software Solution
Samtouch Point of Sale (POS) for cafes and bistros offers a comprehensive solution designed to enhance the customer experience, streamline operations, and improve efficiency in fast-paced environments. Here’s how Samtouch POS can benefit cafes and bistros:
Key Features of Samtouch POS for Cafes and Bistros:
Quick and Easy Order Entry
Description: The touch-screen interface is intuitive, allowing staff to quickly enter orders, including modifications for custom coffee drinks, dietary requirements, or special requests.
Benefit: Reduces wait times and minimizes errors, improving both customer satisfaction and service speed.
Table Management
Description: An integrated table management system allows staff to see which tables are occupied, track open tabs, and manage seatings effectively during peak hours.
Benefit: Optimises table turnover and ensures smooth service, even during busy times.
Customizable Menu Layout
Description: The POS can be configured to display popular items, such as coffee, pastries, and lunch specials, making it easy for staff to find and select items quickly.
Benefit: Speeds up the ordering process and ensures that customers receive accurate orders.
Barista and Kitchen Display System (KDS) Integration
Description: Orders are sent directly to the barista or kitchen display system for immediate preparation, reducing miscommunication and ensuring that orders are processed efficiently.
Benefit: Improves workflow and ensures that drinks and food are prepared in the correct sequence.
Split Billing and Tab Management
Description: The system allows customers to split the bill easily, whether by item or amount, and to keep tabs open for ongoing orders.
Benefit: Simplifies payments for groups and enhances the overall customer experience.
Takeaway and Delivery Support
Description: Manage takeaway orders seamlessly with integrated features for handling in-store, phone, and online orders.
Benefit: Expands business opportunities by catering to both dine-in and takeaway customers.
Real-Time Inventory Management
Description: Track stock levels in real-time and receive automatic notifications when ingredients or products are running low. The system can also generate reports on usage and waste.
Benefit: Ensures that popular menu items are always available and reduces wastage of perishable goods.
Multiple Payment Options
Description: Supports a wide variety of payment methods, including cash, credit/debit cards, and contactless payments like Apple Pay and Google Pay. It can also handle tips and gratuities.
Benefit: Offers flexibility to customers and speeds up the checkout process, ensuring a smooth experience for all payment types.
Detailed Reporting and Analytics
Description: Samtouch POS generates detailed sales reports, helping cafe owners understand peak hours, best-selling items, and overall performance.
Benefit: Provides insights into business operations, helping owners make data-driven decisions on menu adjustments, staffing, and promotions.
Remote Management and Cloud Integration
Description: Manage your cafe or bistro POS system remotely through cloud-based access. View sales reports, track inventory, and monitor staff activity from any device.
Benefit: Offers convenience for business owners who want to oversee operations while off-site or managing multiple locations.
Employee Management
Description: Manage staff schedules, track hours worked, and monitor performance during shifts. The system can help optimise staffing levels based on historical data and peak periods.
Benefit: Improves efficiency, reduces labor costs, and ensures proper staffing during busy hours. Requires third party integrations
Table-Side and Mobile Ordering
Description: Use mobile devices or tablets to take orders directly at the table. Orders are sent straight to the kitchen or barista station, ensuring quick service.
Benefit: Reduces order errors and enhances the dining experience by allowing staff to spend more time engaging with customers.
Why Samtouch POS is Ideal for Cafes and Bistros:
Efficiency: The system is designed to handle a fast-paced environment where quick service is crucial. With features like real-time order tracking and fast payment processing, it keeps operations smooth and efficient.
Customizable: Whether you’re running a small bistro or a bustling cafe, Samtouch can be tailored to fit your unique menu and service needs, making it adaptable to various types of cafes and dining environments.
Customer Experience: By offering tools like loyalty programs, mobile ordering, and fast table-side service, Samtouch POS ensures that customers have a pleasant and seamless experience.
Comprehensive Data: With real-time analytics and reporting, business owners can gain valuable insights into their cafe’s performance, helping them make informed decisions and boost profitability.
Samtouch POS is built to enhance every aspect of a cafe or bistro, from efficient order taking and inventory management to providing excellent customer service. Let me know if you’d like more details or specific configurations for your cafe or bistro setup!
Samtouch POS Software
Use this brief guide to help you find the right kind of software for your business
Samtouch PC POS Software
Whichever point of sale hardware you choose the point of service software must meet with your business requirements. Because we develop hospitality software from the perspective of the bar / nightclub owner, best practice operations are a key remit of our development programme.
Our POS solution is rigorously tested on all Sam4s hardware so you can rest assured of reliability and compatibility.
Optimum performance is gained from your point of sale solution when you choose to use Sam4s point of sale hardware along with our very own in-house software solution Samtouch and Samtouch Office.
Samtouch Office Cloud Back Office
With Samtouch Office, business intelligence is at your finger tips with up to the minute sales performance indicators & stock inventory notifications right upfront on your dashboard.
Before buying online why not give us a call to arrange a no obligation demo on 01924 438238 or contact sales@samtouch.co.uk
Just some of the key features available as standard for Samtouch
Floating Operators & Tabs
With Samtouch any operator can start a 'Sale/Tab' on one terminal and add to or finalise the sale on another terminal.
Gratuity Records
Samtouch can produce reports in relation to the amount of tips or gratuities taken per staff member
Table Service
Utilising "OrderPad" at the table, speeds up service and dramatically reduces wrong orders.
Customer Loyalty
Loyalty cards can be issued to customers to earn points and redeem special offers or membership discount.
Promotions
Promotions can be actively monitored, allowing management to easily adapt promotions for maximum benefit.
Caller ID
Caller ID connects your POS to your phone system so the caller can be identified before you pick up the call.
Food Allergens
As a food business, you must follow the allergen information rules set in EU Food Information (EU FIC).
Price Levels
Samtouch offers up to 6 different price levels per product. These can be used in many different scenarios.
Digital Receipts
Captcha customer email addresses at the point of sale by offering to send their receipt to their email address.
Sam4s POS Hardware
Use this guide to help you find the right kind of hardware for your business
Sam4s’s range of PC-POS touch screens are available in many design configurations and are extremely durable in most environments including withstanding water contact, dust and grease. Incorporating the latest Intel processors combines speed and efficiency along with quiet operation making them the most cost effective and quietest PC POS terminals.
Choose from either a traditional stand or a wall and pole mount option for limited space environments providing greater flexibility. A reliable and accessible system the Sam4s PC POS terminals have many added benefits making it excellent value for money and a great investment as your POS equipment.
Before buying online why not give us a call to arrange a no obligation demo on 01924 438238 or contact sales@samtouch.co.uk
Titan S160 2.16Ghz Dual Core N2807 CPU / 2GB RAM / 64GB SSD
Titan S360 2.43Ghz Quad Core J1900 CPU / 4GB RAM / 64GB SSD
Titan 260 2.14Ghz Quad Core N3160 CPU / 2GB RAM / 64GB SSD
Forza 2.43Ghz Quad Core J1900 CPU / 4GB RAM / 64GB SSD
Just some of the key features available for Samtouch:-
Floating Operators & Tabs I Dynamic Screen Set-Up I Remote Services I Customer Loyalty I Promotions I Caller ID I Food Allergens I Price Levels I Digital Receipts
Retail & Hospitality Brochures
Grow Your Business With Samtouch POS Solutions
Both our Retail & Hospitality brochures are now available to preview, print and share for the first time. The most comprehensive and thorough overview of Samtouch Software to date.
Editions Including:-
Retail Brochure V2: Click Here
Hospitality Brochure V4: Click Here
OrderMe Customer Own Device Ordering: Click Here
NEW - OUR LATEST POS ECOSYSTEM FOR
SMALL HOSPITALITY BUSINESSES
EZEEPOS - LITE POS SOLUTION.
For more information on key sectors and product suitability see links:-
Restaurants | Café Bistro | Bar Nightclub | Take-Away | Retail Giftware | Fashion | Convenience | Contract Catering