Restaurant Sector
Samtouch Point of Sale (POS) for restaurants is designed to enhance efficiency, improve customer service, and streamline operations in busy dining environments. With features tailored specifically for restaurants, Samtouch POS ensures a seamless experience for both staff and customers.
Key Features of Samtouch POS for Restaurants:
Table Management System
Description: The system provides a visual layout of the restaurant, allowing staff to manage table seating, track orders, and monitor open and closed tabs.
Benefit: Optimizes seating arrangements and service flow, ensuring efficient table turnover and accurate order tracking.
Order Customization
Description: The POS system allows staff to easily customise orders, including special requests or dietary modifications (e.g., gluten-free, extra toppings, no onions).
Benefit: Increases customer satisfaction by ensuring that all orders are accurate and tailored to individual preferences.
Kitchen Display System (KDS) Integration
Description: Orders are sent directly from the POS to the kitchen display system, where chefs can view and prioritize them. Real-time updates help reduce wait times and ensure accuracy.
Benefit: Improves communication between the front and back of the house, speeding up food preparation and reducing errors.
Table-Side Ordering
Description: With mobile devices or tablets, servers can take orders directly at the table. Orders are instantly sent to the kitchen or bar for preparation.
Benefit: Speeds up the ordering process, enhances service, and reduces wait times for customers.
Split Billing and Tab Management
Description: The system supports split bills, allowing customers to pay individually or divide the bill by item or amount. It also manages open tabs for customers who order multiple rounds or courses.
Benefit: Simplifies the payment process for groups, improving the customer experience and avoiding confusion at the checkout.
Multiple Payment Options
Description: Accept various payment methods, including credit/debit cards, mobile wallets (e.g., Apple Pay, Google Pay), and contactless payments. The system also supports tips and gratuities.
Benefit: Offers convenience to customers, ensuring fast and secure transactions while accommodating their preferred payment method.
Promotions and Discounts
Description: Easily set up and manage discounts, special offers, or happy hour pricing directly through the POS system. Customise offers based on specific days or items.
Benefit: Drives sales during slow times, increases customer engagement, and attracts new diners through targeted promotions.
Real-Time Inventory Management
Description: Track stock levels in real-time, ensuring that you always know what ingredients or products are available. Receive automatic alerts when items are running low, and integrate the system with suppliers for automated reordering.
Benefit: Helps manage food costs, reduces waste, and ensures that menu items are always available.
Detailed Reporting and Analytics
Description: Generate in-depth reports on sales performance, staff activity, and peak dining hours. Customise reports to analyze food and beverage sales, customer preferences, or table turnover rates.
Benefit: Provides valuable insights that help restaurant owners make informed decisions on menu adjustments, staffing levels, and overall business strategy.
Staff Management
Description: Track staff performance during shifts. The system can allocate tasks, track sales by server, and calculate tips.
Benefit: Improves labor management, ensures proper staffing levels, and helps reward top-performing employees.
Reservation System Integration
Description: Integrate with reservation platforms to manage bookings, track table availability, and ensure smooth coordination of walk-ins and reservations.
Benefit: Ensures that seating arrangements are optimized, reducing waiting times for guests and maximising occupancy.
Remote Access and Cloud Integration
Description: Cloud-based access allows restaurant owners to manage their POS system remotely. View sales data, monitor inventory, and manage staff from any device with an internet connection.
Benefit: Provides flexibility and control over restaurant operations, even when the owner is offsite.
Takeaway and Delivery Integration
Description: Manage takeaway and delivery orders directly through the POS,
Benefit: Expands your business to cater to takeaway and delivery customers while keeping in-house and external orders organsed and efficient.
Why Samtouch POS is Ideal for Restaurants:
Enhanced Efficiency: Samtouch POS speeds up the entire dining process—from ordering to payment—ensuring that restaurants can handle busy periods smoothly.
Customer Experience: With features like table-side ordering, loyalty programs, and multiple payment options, Samtouch ensures that customers have a pleasant and seamless dining experience.
Cost Management: Real-time inventory management and detailed reporting help restaurants reduce waste, manage food costs, and make data-driven decisions.
Flexibility: The system is designed to adapt to various types of restaurants, whether it’s a small bistro, a large full-service restaurant, or a chain.
Samtouch POS delivers everything a restaurant needs to operate smoothly, improve customer satisfaction, and grow profitability. Let me know if you’d like more information on specific features or configurations for your restaurant!
Samtouch POS Software
Use this brief guide to help you find the right kind of software for your business
Samtouch PC POS Software
Whichever point of sale hardware you choose the point of service software must meet with your business requirements. Because we develop hospitality software from the perspective of the bar / nightclub owner, best practice operations are a key remit of our development programme.
Our POS solution is rigorously tested on all Sam4s hardware so you can rest assured of reliability and compatibility.
Optimum performance is gained from your point of sale solution when you choose to use Sam4s point of sale hardware along with our very own in-house software solution Samtouch and Samtouch Office.
Samtouch Office Cloud Back Office
With Samtouch Office, business intelligence is at your finger tips with up to the minute sales performance indicators & stock inventory notifications right upfront on your dashboard.
Before buying online why not give us a call to arrange a no obligation demo on 01924 438238 or contact sales@samtouch.co.uk
Just some of the key features available as standard for Samtouch
Floating Operators & Tabs
With Samtouch any operator can start a 'Sale/Tab' on one terminal and add to or finalise the sale on another terminal.
Gratuity Records
Samtouch can produce reports in relation to the amount of tips or gratuities taken per staff member
Table Service
Utilising "OrderPad" at the table, speeds up service and dramatically reduces wrong orders.
Customer Loyalty
Loyalty cards can be issued to customers to earn points and redeem special offers or membership discount.
Promotions
Promotions can be actively monitored, allowing management to easily adapt promotions for maximum benefit.
Caller ID
Caller ID connects your POS to your phone system so the caller can be identified before you pick up the call.
Food Allergens
As a food business, you must follow the allergen information rules set in EU Food Information (EU FIC).
Price Levels
Samtouch offers up to 6 different price levels per product. These can be used in many different scenarios.
Digital Receipts
Captcha customer email addresses at the point of sale by offering to send their receipt to their email address.
Sam4s POS Hardware
Use this guide to help you find the right kind of hardware for your business
Sam4s’s range of PC-POS touch screens are available in many design configurations and are extremely durable in most environments including withstanding water contact, dust and grease. Incorporating the latest Intel processors combines speed and efficiency along with quiet operation making them the most cost effective and quietest PC POS terminals.
Choose from either a traditional stand or a wall and pole mount option for limited space environments providing greater flexibility. A reliable and accessible system the Sam4s PC POS terminals have many added benefits making it excellent value for money and a great investment as your POS equipment.
Before buying online why not give us a call to arrange a no obligation demo on 01924 438238 or contact sales@samtouch.co.uk
Titan S160 2.16Ghz Dual Core N2807 CPU / 2GB RAM / 64GB SSD
Titan S360 2.43Ghz Quad Core J1900 CPU / 4GB RAM / 64GB SSD
Titan 260 2.14Ghz Quad Core N3160 CPU / 2GB RAM / 64GB SSD
Forza 2.43Ghz Quad Core J1900 CPU / 4GB RAM / 64GB SSD
Just some of the key features available for Samtouch:-
Floating Operators & Tabs I Dynamic Screen Set-Up I Remote Services I Customer Loyalty I Promotions I Caller ID I Food Allergens I Price Levels I Digital Receipts
Retail & Hospitality Brochures
Grow Your Business With Samtouch POS Solutions
Both our Retail & Hospitality brochures are now available to preview, print and share for the first time. The most comprehensive and thorough overview of Samtouch Software to date.
Editions Including:-
Retail Brochure V2: Click Here
Hospitality Brochure V4: Click Here
OrderMe Customer Own Device Ordering: Click Here
NEW - OUR LATEST POS ECOSYSTEM FOR
SMALL HOSPITALITY BUSINESSES
EZEEPOS - LITE POS SOLUTION.
For more information on key sectors and product suitability see links:-
Restaurants | Café Bistro | Bar Nightclub | Take-Away | Retail Giftware | Fashion | Convenience | Contract Catering